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Delivery

Standard UK Courier - £5 per order (Monday to Friday 9am-5pm)
FREE on orders of £250 or more. Delivery usually made within 2 - 3 working days.

Standard Europe - Please use the shipping quote in the shopping basket for prices (Monday to Friday)
Delivery usually within 4 - 6 working days.

Standard Rest of World - Please use the shipping quote in the shopping basket for prices (Monday to Friday)
Delivery usually within 7 - 10 working days.

Buy & Collect - FREE (Monday to Friday)
Order before 10pm for collection instore from 12 noon the NEXT DAY or on a day of your choice
(This applies to products that are in stock at Oxford.  Please call 01865 741144 before ordering)

Returns

We want you to be happy with your purchase from Hines of Oxford. If you're not, just simply return the products to us at Weavers Barn, 46a Windmill Road, Headington, Oxford, OX3 7DE within 28 days of receiving your order.  You will then be contacted to arrange a refund for the value of the returned goods (excluding the cost of postage on your original order).

We recommend that you send your return via registered post or an insured courier.  Hines of Oxford cannot accept liability for lost returns.

If you prefer us to arrange collection of your returns we will deduct the cost of carriage off your refund.

Please always contact us by phone or email before returning any items.

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