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We only publish genuine testimonials. It's our privilege to share the experiences that our customers have had from all around the world.  We never divulge personal information online and will only use your initials when posting a testimonial.  When leaving a testimonial we ask for your full name so we can verify that you are a customer of Hines of Oxford.

Got the tapestry, hung it over the weekend. It looks absolutely amazing, Thanks! - Mr M S, New York, USA

It just arrived and is beautiful! - Ms A A, United States of America

I am delighted with the superb quality of this order which arrived beautifully packed today. I am also extremely pleased with the prompt service of both your sales department and that of your carrier. Thank you! - M G, Reading, United Kingdom

Superb Quality Products and Next day delivery. - Mr A H, Manchester, United Kingdom

Hines customer service is high quality. We ordered from USA and their service was one of the best we've ever had lately. They followed through with our order until the moment packages were delivered. Extremely courteous and helpful. We would recommend Hines to everybody. Furthermore their products are beautiful and top quality. Thank you Hines - C B, United States of America

Excellent Service! - Mr K H, Ireland

Hello Hines, I received the parcel yesterday, and I am very happy with order. Thanks very much! - C B, Derbyshire, United Kingdom

Dear Hines, Just to say that the tapestry arrived first thing this morning and is now hanging happily in the dining room. Thanks also for the fabric sample. Many thanks for your courteous assistance. It has been a pleasure doing business with your firm. Unfortunately there is a limit to the number of tapestries I can accommodate so I doubt I shall be buying many more. I shall however be pleased to recommend your company should the occasion arise and I look forward to receiving the three other tapestries in due course. - Mr T F, Gloucestershire, United Kingdom

I have just taken delivery of my tapestry and what can I say? It is absolutely stunning and more! Exceeds my high expectations and I am delighted to say the least!! It came so beautifully packaged and even the ribbons ooze quality - something only a true British company can do! - This is why I always buy British. Thank you very much for your exceptional level of friendly but professional service and for a Superfast delivery. - S S, London, United Kingdom

Dear Hines, Thank you for dispatching the cushions so promptly and so well packaged. We are absolutely delighted with all of the cushions and also with the quality of the cushion pads. - Mrs F C, London, United Kingdom

I would like to just say how thrilled I was to receive the recent tapestries and cushions from Hines of Oxford. The exquisite quality of the products and speed of delivery is second to none. One purchase led to another and then much more. (and to think I just stumbled across your website!) I love Tudor history and the richness of colour brings to life the particular period through these ornate tapestries. I have informed all my family and freinds to visit this website. Thank you Hines of Oxford. - Mrs A L, Maidstone, United Kingdom

Dear Hines, Just to let you know that the above order of the William Morris Quote cushion is exquisite! Thank you for the speedy delivery. - Mrs L E, Carmarthenshire, Wales

I can honestly say I'm very satisfied with the purchases I made from Hines of Oxford. I love both the table runner and the three tapestries. But not only their products, I also like the way they work, serious and very professional. The staff are kind and respond quickly to my emails. Not five but ten stars - Congratulations! - I A C, Spain

Dear Hines, The cushions have arrived as promised. My mother and I are highly delighted with them. Many thanks for the prompt service. - Mrs K B, Lincolnshire, United Kingdom

Dear Hines, The two tapestries are arrived yesterday at us. They are quite wonderful, we enjoy using it. Thank you for the perfect transaction. Greetings to Oxford! - Mrs A M, Niederösterreich, Austria

Dear Hines, Thank you, we have loved Hines ever since we lived near Oxford over 20 years ago. We loved your tapestries and appreciate your kind service! - Mrs J C, North Carolina, United States

Dear Hines, The order arrived safely today. The packaging and labeling were excellent, thank you for a first class service! - Mr J L, Northumberland, United Kingdom

Dear Hines, The tapestry arrived today and it looks fantastic in it's new home! As always, thank you for the first class service. - Mr J S, Surrey, United Kingdom

Everything has arrived and the pillows are wonderful!!! Thank you so much!!! Everything is beautiful. - Rev C H, Hunting Valley, United States

Dear Hines, The order arrived this morning, we are very very pleased with it. Thank you for your help, it has been nice to do business with you. - Mr & Mrs W, Suffolk, United Kingdom

Dear Hines, the lovely Antique tapestry was given to my partner last week for her birthday.  She was thrilled with it! - Mr T, London, United Kingdom

Dear Hines, the tapestry and cushions are beautiful and the package was perfect. Thank you for the documents, receipts, the latest books, histories of 3 tapestries, and a beautiful hand-written card. I was inexperienced in net shopping, specially with England, but thanks to to your helpful service I could buy what I wanted. I have had a wonderful experience this August, whenever I see the tapestry, it reminds me of your kindness! - Mrs T M, Japan

RE: Custom Hand-woven tapestries - Dear Hines, We are very pleased with the result of your work. It gives us confidence to go on with another tapestry. - Tallinn Town Hall, Tallinn, Estonia

The tapestry arrived safety this morning. My wife is very pleased with it. Thank you very much indeed for your professional service! - Mr W T, France

I came in last Thursday and bought the Lascaux Cave Art tapestry and I just wanted to let you know that it is absolutely perfect and the rest of the family adore it as well. So, many thanks for your help and I will certainly be visiting you again. - Mr A V, United Kingdom

Dear Hines, The tapestry fabric has just arrived, many thanks. - Mr N D, France

Dear Hines, I would like to thank you and your staff for wonderful service I received from just one phone call. My Mother received her gift on Thursday and it was all I could have wished for to make my Mothers Day gift to her an extra special one , as she was so pleased with her cushion and the quality of your product was second to none. I also thank you for taking the trouble to write my short requested message in such a lovely card all this meant so much to my Mother of 91 years and myself. I still can't get over your prompt service and will recommend your company to my friends and family. - Mrs J H, Surrey, United Kingdom

We’re really pleased with the Tapestry – the colours match well. - Mrs C B, Bristol, United Kingdom

Tapestries arrived very quickly and all well. Thank you! - Mrs A H, France

We have been delighted with your service from our initial visit, through the design process and the culmination of the project resulting in a superb family heirloom. Your after sales service has been second to none. - Mrs R B, North Yorkshire, United Kingdom

I just received my tapestry which is superb! - Mr P R, Somerset, United Kingdom

Thank you Hines of Oxford for a superlative service. My cushions arrived today beautifully packaged and delivered with such speed! The quality of the cushions and the care that has been taken over the order is quite obvious to see and I couldn't be more happier with the 'Hines experience' - S L, Middlesex, United Kingdom

Wow, fantastic service! The cushion arrived today & is beautiful! Thank you. - S McA, Bath, United Kingdom

Hines provide excellent service and excellent products. - Mr A C, Nottingham, United Kingdom

Dear Sir, A note to thank you for the rapid attention to my order which arrived early the next morning. Everything connected with your Hines speaks of 'class', from the courteous way my order was received and help with last minute addition of hanging loops, through the elegant way the tapestry was packed - noting in particular the 'Hines of Oxford' ribbons around the carefully rolled tapestry - the kind personal note enclosed with the bill and both enclosed in a tasteful envelope. Thank you, I'll be back in again. - Revd R U-T, Lancs, United Kingdom

Dear Hines, I'm really pleased with the tapestry. It looks gorgeous and really adds something more to the décor than a picture. The quality is lovely and I appreciate all your help. It's always lovely to deal with someone who has a real interest in making sure that the client receives what they are looking for! Many thanks again. - L A, Glasgow, United Kingdom

Dear Hines, thank you for all information. All your tapestries are very beautiful and to make the right choice is a difficult task! I also appreciate your catalogue very much and has quality of its own. Superior! As I have already told you, the next purchase I will make in the beginning of 2015. - M R, Poland

Good afternoon, I received my order this past Friday and wanted drop you an email to acknowledge receipt and to also express my satisfaction! I installed them over the fireplace in my library this weekend and have attached two pictures I thought I would share with you. The quality of the two pieces were exceptional and much more than what I expected. The detailing of the Lion & Unicorn were outstanding and the sewing and backing I found to be of high quality adding stability and uniformity to each piece! Furthermore the packaging was superb and all items were received in excellent condition. I did appreciate the fact you rolled them on cardboard tubes preventing fold lines and a nice touch with the ribbons. Lastly, the history document of the “Lion & Unicorn" was very well appreciated.I’m looking forward to ordering additional pieces from your firm within the next few months. Your friend from across the pond! - Mr K M, Wisconsin, United States

Dear Hines, Just a quick note of thanks - I received 2 cushions I ordered a week ago (I am in Australia, so delivery was fast!) and they are superb! They exceeded my expectations and I love them. Thanks again - will be ordering more soon! Best regards - Dr F W, Victoria, Australia

Dear Hines, Thank you for sending me the information sheet for the tapestry that we bought earlier this week. We are really pleased with our choice. The subject, the colours and the texture look perfect in the garden room - so thanks to you all for pointing us something that we hadn’t previously considered. - Mrs L D, Norfolk, United Kingdom

Dear Hines, I received the cushion covers today. You were right, I love them!  Perfect for my decor, I could not have found any more perfect, Thank you. - Mrs P P, Southern California, USA

Dear Hines, The cushions arrived yesterday. They are even better than I had imagined. Thanks for the excellent service you provided, I know that you will received future orders when my horse friends see the pillows! - Mr M H, Virginia, United States

Dear Hines, The four cushion covers arrived on Wednesday, they are most beautiful and blend in perfectly with my scheme! Thank you again for your help and for keeping me informed, it is greatly appreciated. All is well. - Mrs S A, Pennsylvania, United States

Dear Hines, Just to say thanks for your prompt delivery, the parcel arrived at 10.15am!! The shooting cushions look lovely in our shoot room and were commented on over lunch! - Mrs B H, Stafford, United Kingdom

Dear Hines, I received my pewter order today and I just wanted to say thank you! - Mrs S P, Derbyshire, United Kingdom

Dear Hines, The Lady with the Unicorn Tapestry has been received with thanks. It is already hung and looks great! - Dr G A R, North Yorkshire, United Kingdom

Dear Hines, Thank you my tapestries have arrived.  I redirected them to my surgery and the staff were very impressed. They are just beautiful, thanking you for all your help. - Dr R W, New Zealand

Dear Hines, I have already received the tapestries, all arrived in perfect condition and very fast. Is impeccable the way you work and is much appreciated. All are beautiful and I love them. - Mr A I, Spain

Dear Hines, The fabric arrived in good order Monday morning! I ordered it Friday. I want to compliment you on the efficiency of your business and the ease of communication. There is always someone to talk to and you return enquiries promptly. We love all our Hines furniture and fabrics. It has been an absolute pleasure dealing with your company, many thanks. - Mrs J A S, United Kingdom

Dear Hines,  The tapestry Medieval Music, Chant d'Amour, had arrived in good order. We are very happy with it!  It is beautifully coloured and a real treasure for our house.  Thanks for everything! - Mrs G K, The Netherlands

Dear Hines, I am enclosing our old brochure showing you what a magnificent setting and atmosphere your tables and chairs created for us! - Mr A, Herefordshire, United Kingdom

Dear Hines, Thank you for your email and yes I did receive all the goods yesterday morning, everything is fine. I must say all the products are gorgeous indeed and I am very pleased with them! - N F-H, Kuala Lumpur, Malaysia

Dear Hines, It has been a great pleasure to cooperate with Hines of Oxford. We are very satisfied with the result of the replica tapestries for the Town Hall. - Tallinn Town Hall, Tallinn, Estonia


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